Everyone at Transport Friendly Society is committed to giving members clear information about our products and to answering queries promptly.

We welcome your views on the way the Society is run including suggestions for improvements.  If you have any comments please contact the Society’s Member Relations Director (MRD), who is also the vice chairman of the Society, Mr Steve Barker memberrelations@tfs.uk.com .

If you have any concerns which have not been resolved, or if it would be inappropriate for the Chairman or Chief Executive to consider you can also contact Mr Barker.

If you have a query on a policy, in the first instance please contact your Garage Representative, if known, or the Society’s membership department

Telephone number 0207 240 8886

Email info@tfs.uk.com

This website contains lots of information about the Society, its Board of Management and the way it operates, as well as details about the products, services and benefits we provide.

Our aim is simple - to keep you well informed about the Transport Friendly Society and to listen to your comments, experiences or suggestions.

Please click here to see our Complaints Procedure (ICON for Document)

We are interested in your feedback, if you have time please complete either of the questionnaire below and return it to us by email or by post  (ICONs for Customer satisfaction and Customer expectation Questionnaire)

Complaints Procedure
Customer Expectation Survey
Customer Satisfaction Survey